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At ADM, the priority is granted to the respect and satisfaction of the customers. This engagement results in a manner of thinking and acting which is different from other retailers.
The ADM team estimates that the most important element in a company is not the number of sales, but the number of satisfied customers. To achieve this goal, i.e. an unequalled rate of satisfaction, we must establish with you an industrial relationship founded on the mutual respect and the integrity.
Here are the three ADM principles of engagements towards our customers:
- Our engagement to be frank, direct and honest.
- Our engagement to maintain our currency of choice, quality, good prices and our service.
- Our engagement to express a team work.
If you believe that we do not respect these principles of engagement please contact us.
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